How a 115-year-old brand is changing the way Filipinos see insurance • PhilSTAR Life

Largest Filipino insurer InLife has been a steadfast presence in the lives of generations of Filipinos for 115 years. But today, it’s doing more than offering life insurance. It’s changing the way Filipinos feel about it.

At the heart of this transformation is InLife’s brand expression, “Love in Life,” a bold reimagining of what insurance means in the Filipino context. It’s more than just a message—it’s a mission. “We want love to be lived so it becomes real,” shares InLife Chief Marketing Officer Gae L. Martinez. “It’s about showing how life insurance is not about fear, but about love, empowerment, and belongingness.”

Anchored in love, not fear

Traditionally, life insurance has been associated with grim possibilities—sickness, loss, or death. It’s a conversation most Filipinos avoid. Martinez believes that this fear can be replaced with something far more powerful: love.

InLife Chief Marketing Officer Gae L. Martinez

“Fear and love are both deeply emotional,” she explains. “But while fear arises from uncertainty, love comes from trust. So when we prepare for the future—whether that’s for our child’s education, our parents’ healthcare, or our own business, educational, even retirement needs—we’re really acting out of love.”

It’s this simple yet profound insight that fuels “Love in Life.” InLife wants Filipinos to see insurance as a legacy of care. “We prepare for what we love. Insurance is just one more way of saying: you can be assured I’m thinking of you, especially when I’m no longer around. But as importantly, “Love in Life” is manifesting love for oneself, enough to ensure one will have a good life no matter what lifelife stage stage one is in,” says Martinez.

Understanding the Filipino heart

Martinez shares that what makes “Love in Life” powerful is how deeply it is rooted in Filipino values. “InLife understands the Filipino heart because we share this identity with our fellow Filipinos—our dreams, our sacrifices, our culture of family and community,” she says. “That’s what we’re building on.”

Filipinos, she notes, are naturally loving and selfless. Breadwinners make daily sacrifices for their families. Overseas Filipino workers leave home so their family can have better lives. Single adults support aging parents while raising younger siblings. “Our culture is grounded in interconnectedness. That’s where InLife meets them—by helping them secure what and who matters most to them.”

The campaign also speaks to a new generation. “We’re seeing more Gen Zs and young professionals becoming more financially aware,” says Martinez. “But they often think insurance is too expensive or that it’s only for married or older people. We’re changing that narrative. Financial preparedness is a love language—for yourself and for those you care about.”

Products that put people first

Beyond heartwarming messaging, InLife is backing “Love in Life” with product innovation. iProtect, InLife’s renewable term life insurance plan gives protection at an affordable cost. Wealth Assure Plus offers flexibility and customization, allowing customers to tailor coverage based on their life stage and needs. InLife’s critical illness plan Resilience speaks not just to older adults, but to younger, health-conscious consumers who want peace of mind. Filipinos who want to save for particular life goals and milestones may avail of InLife’s endowment plan called Abundance while Retire Assure, the country’s first true retirement product can allow retirees to enjoy their latter years, worry-free.

“Love is felt when people know someone listens to them,” Martinez says. “We’ve strengthened our feedback mechanisms and restructured internally to be more agile and responsive to our customers. These have resulted in products and services that are attuned to what our customers need and want. Technology is helping us to pivot faster, but ultimately, it’s empathy that drives changes.”

From campaign to culture

“Love in Life” isn’t just a seasonal slogan, it’s InLife’s brand expression and philosophy.

“It’s how we want to show up every day—for our policyholders, our financial advisors, our employees, and the communities we serve. This is our love letter to the Filipino people. It’s a tribute to those who have trusted us for generations,” said Martinez.

“Love in Life” is being amplified through a mix of traditional and digital platforms—social media, radio, online and print articles, a jingle and dance video, even a TikTok challenge—all designed to make the message resonate in everyday life. Soon, InLife will launch a new Gen Z-focused campaign that makes financial preparedness feel empowering rather than intimidating.

What sets InLife’s message apart, however, is its credibility. “We’ve been here for 115 years. Through world wars, recessions, pandemics—we’ve stood by our people. That’s not just business. That’s love manifested in action.”

A future shaped by love

When asked what success looks like, Martinez doesn’t just talk numbers.

“Yes, we want higher insurance penetration. Yes, we want more Filipinos protected. But more than that, we want people to feel proud that they’re giving love that lasts. We want them to feel confident, not afraid. To feel seen, not sold to.”

InLife is proving that when love leads, even something as complex and sobering as life insurance becomes something deeply meaningful—something that secures dreams, honors legacies, and builds futures.

As Martinez puts it best: “Life may be tough, but our love for our fellow Filipinos remains strong.”

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Editor’s Note: This article was provided by Insular Life.

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